Friday, April 15, 2016

A634.9.4.RB - A Reflection of Our Learning



Reflect on the three key lessons you take away from the course. Reflect on your perceived value of this course

The MSLD 634 Leadership Ethics and Corporate Social Responsibility opened my eyes and educated me on many things.  However, I will limit my value added lessons learned to the three that were among the top of my list:  living morally, ethics and technology, and three generations in the workplace. 

Living Morally

I had my interpretation of how to live morally before I began this course and believed I was doing a good job.  Additionally, I always felt I had an open mind when it came to others and their behavior and I took pride in my open-mindedness.  LaFollette (2007) strengthened how I can enhance my moral thought and avoid bias towards others through identifying five factors:

  • knowledge of the morally relevant facts;
  • knowledge of the effects of our actions;
  • having a vivid moral imagination;
  • caring about others;
  • interpreting others’ behavior

These factors really helped me understand that I need to be more cognizant of how I think and act.  I realize I can accomplish this through persistent education, increased self-awareness, and thinking through the effects of my actions.  Furthermore, I can apply another key lesson I learned in the course to my actions, which is the Golden Rule.  I have always tried to live by this rule and it was refreshing to really see the value of a phrase that seems so simple, yet so powerful.  “Do unto others as you would have them do unto you” is a valuable tool which can and should be practiced throughout all areas of our lives.  Seeing this lesson incorporated into our curriculum validated how priceless this phrase truly is.  It makes me feel like I have been doing something right when serving in a leadership capacity because I have always believed that if I took care of my people, they would take care of me.  Also, we typically behave in a manner that will provide us personal gain.  However, if we change from selfish behavior to selfless behavior, we will automatically find ourselves avoiding these pitfalls.  I really want to act more selflessly and assist in creating a better society.  I believe LaFollette (2007) states it best in saying “the most significant way of shaping other people’s moral behavior is by what we do rather than what we say” (p. 209).      

Ethics and Technology

I have always been fascinated by technology, its evolving advancements, and the impact it has globally.  I never really viewed technology as relating to ethical issues because I had tunnel vision of only the positive aspects.  For example, technology helps improve communication, health, travel, and the list goes on.  However, it is a little scary how dependent we have become on technology as a society.  I have experienced on numerous occasions the crippling effect losing connectivity has on productivity in an organization.  I always tell people that technology can be our best friend at times and our worst enemy.  Also, I realized that technology also has an ugly side and can cross ethical boundaries.  My military experience exposed me to a lot of technology and I witnessed the benefit of having such advanced technology when used in a wartime environment.  Of course it was wonderful to be on the side possessing such technology because it gave us distinct advantages.  Drone technology was especially useful in such an environment.  Ironically, we are now seeing the evolution of drone technology in our country and ethical issues are arising because of it.  Our Fourth Amendment right to privacy is one such issue being threatened by increasing drone use.  The lesson I learned here is that ethics plays an enormous part in technology and its advancement.  I failed to see how important the correlation was before this course and will now take a more cautious approach relating to ethics.   


Three Generations in the Workplace


Another take away from this course was the eye-opening subject of generations in the workplace.  I consider myself a person who is extremely aware of my surroundings.  Yet, I never really made a connection to understanding the importance of the dynamics between different generations in the workplace.  I work in an organization which consists of a multi-generational workforce and frequently interact with such a workforce on a daily basis.  I have found at times I can become frustrated with the differences that each generation possesses.  For example, I am considered part of Generation X (born between 1965 and 1979) and work professionally with many Baby Boomers (born between (1945 and 1964) and Generation Yers or Millennials (born between 1980 and 1999).  I can relate to both generations in some ways and I can also at times see the strengths and weaknesses of each generation in how they work.  I tend to have computer technology related issues when dealing with a lot of Baby Boomers, but have come to the realization it is because they simply have not been exposed to such technology like other generations.  It is not that they are bad workers or do not care, it is just that they had different experience and training compared to younger generations.  Conversely, I have noticed a lot of Baby Boomers do not rely on technology so heavily.  The Generation X and Y employees would rather use email, whereas, Baby Boomers have no problem picking up the phone to communicate.  I saw the value in this straight to the point method years ago.  I have followed suit because sometimes simply talking to someone resolves issues much faster than sending misconstrued emails back and forth.  These are just a couple examples of the many differences between the generations in the workplace.  This course really helped me recognize the challenges and benefits of having such a diverse workforce and these exist because of the multi-generation employees.  I will someday find myself the older generation in the workforce with my own set of generational challenges and will remember that is not necessarily a bad thing.  Every generation will have their strengths and weaknesses.    


References:

LaFollette, H.  (2007).  The practice of ethics.  Malden, MA: Wiley-Blackwell.

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