Tuesday, July 14, 2015

A511.2.3.RB - Supportive Behavior




“Supportive leadership includes a wide variety of behaviors that show consideration, acceptance, and concern for the needs and feelings of other people” (Yukl, 2013, p. 63).  I never performed any research on supportive leadership prior to this course (MSLD 511 - Organizational Leadership).  However, upon reading the textbook, I realized I demonstrated many supportive leadership behaviors.   Supportive leadership is what comes naturally to me, so it is the style that I have exhibited and honed throughout my years of supervising.  I am definitely an advocate of this leadership style because I know from experience it can produce results. 
 
There are many reasons supportive leadership is so advantageous. For example, it can build and maintain effective interpersonal relationships, increase friendship and loyalty, form emotional ties which can form support and cooperation amongst employees, improve job satisfaction, reduce work related stress, and potentially increase subordinate performance (Yukl, 2013).  There are also some guidelines to assist in achieving a supportive leadership style which include:


  • Show acceptance and positive regard 
  • Provide sympathy and support when the person is anxious or upset 
  • Bolster the person’s self-esteem and confidence 
  • Be willing to help with personal problems

Another aspect of supportive leadership is recognizing through “giving praise and showing appreciation to others for effective performance, significant achievements, and important contributions to the organization” (Yukl, 2013, p. 68).  I am a big fan of recognizing the accomplishments of not only subordinates, but also my peers because I believe this builds confidence and fosters a stronger team environment.   In my current position I do not have any subordinates, yet I am responsible for assisting them in meeting certain metrics.  If they do not meet these metrics it reflects poorly on me.  So when they meet metric criteria, I praise them and show my appreciation.  I believe this helps them actually want to continue to meet criteria vs. them not being appreciated and feel as if their efforts are a waste of time.  There are times employees fall short of meeting the metrics, however, I still commend them on their efforts and work with them on how to be successful going forward.  Recognition does not have to only be given for successful efforts because “sometimes recognition is necessary for unsuccessful efforts to perform an important activity with a low probability of success” (Yukl, 2013, p. 70).  

The thought of supportive leadership makes me think of it being conducted at the higher levels within an organization.  But upon further thought, supportive leadership should take place at all levels of an organization.  For example, employees who work side by side will perform better together if they share best practices and support each other.  Yukl suggests to encourage coaching by peers such as “assigning a competent subordinate to serve as a mentor and coach for a new employee” (Yukl, 2013, p. 67).  It is evident the supportive leadership style is an effective leadership behavior.  I truly believe supportive leadership produces loyal organizations who want to be proactive, productive, and satisfied.  I will continue to practice supportive behavior throughout my career and daily life and continue to witness the benefits.

References:

Yukl, G. (2013). Leadership in organizations (8th ed.). Upper Saddle River, NJ: Prentice Hall

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